Privacy Policy
Privacy Policy for Laura AP Psychotherapy and Counselling Services
Effective Date: July 2024
Laura AP Psychotherapy and Counselling Services ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (the "Site"). Please read this privacy policy carefully. Using this website assumes that you agree to this Privacy Policy.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Information: Name, email address, or similar identifiers that you provide voluntarily.
- Health Information: Information related to your mental health if disclosed in the contact form.
- Automatically Collected Information: We automatically collect certain information when you visit our website, such as your IP address, browser type, referring/exit pages, and operating system.
2. Use of Your Information
We may use information collected about you via the Site to:
- Provide and maintain our services.
- Respond to inquiries and offer support.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations, including:
- Usage and/or disclosure for the purposes it is collected.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Your Privacy Rights in Ontario
Under Ontario's privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Personal Health Information Protection Act (PHIPA), you have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request correction of your personal information if it is inaccurate or incomplete.
- Withdrawal of Consent: You may withdraw your consent for us to collect, use, or disclose your personal information at any time, subject to legal or contractual restrictions and reasonable notice.
- Complaints: You have the right to file a complaint with the Privacy Commissioner of Canada or the Information and Privacy Commissioner of Ontario regarding our handling of your personal information.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
7. Contact Us
If you have questions or comments about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at: